Is it true that the picture will never fade?

• The image will not fade or wash off. The image is not printed. It is true knitted fabric. The best way to describe the fabric is to say that it is exactly the same as a sweater. Each throw is processed and inspected before shipping to guarantee your satisfaction.

What are the care instructions for a PhotoThrow?

• Machine wash in cold water. Air or tumble dry, gentle cycle. And of course, you should never use bleach when washing this product. How do I choose the best photo? Almost any photo or flat artwork can be made into a PhotoThrow. The best results will come from a photo that is clear and has good contrast. Photo Recommendations: Image may be color or black-and-white. It will be converted to grayscale. The image for this product will always appear in grayscale. Image must be at least 240x240 pixels.

What is the recommended maximum number of images I can have in my PhotoThrow?

• The rule of thumb for this is quite simple.1-3-5 or 1 image for a pillow (our smallest item), 3 for a 30x40 and 5 for the 40x60. While photos that exceed the the 1-3-5 rule can be made, the reproduction quality diminishes with each additional image and these orders will be made at the buyers risk.

Can I add text to my PhotoThrow?

• Yes. Throws can be personalized by adding text to your order (an extra charge applies).

Does it come in color?

• Knitting technology only allows a maximum of 4 colors. After extensive research it has been found that the PhotoThrows look best in grayscale.

Can I send a color picture?

• Any picture, color or black and white can be used. Size should be limited to a maximum of 8½" x 11".

Can my photo be cropped?

• Yes. Photographs can be cropped when required or requested. Your photo will be cropped to focus on the main subject. By doing so, you receive a better product.

How long does it take to make?

• Fulfillment is 14 - 21 business days from the day we receive the photo (extra time required during the holiday season).

Can I print the picture and then mail it to you?

• Printouts do not produce quality results. It would be better to upload the image using our website.

How do I email the file? What image type and quality?

• Scan pictures at 300 dpi. and in grayscale. Save file as .jpg with minimal compression.

What is our return policy?

• Great pride is taken in the production of each Photothrow order. However, in the unlikely event of a manufacturing defect in your PhotoThrow, just call me within 7 days of receiving it, return your unwanted item, and it will be remade at no charge to you.